61 lines
3.4 KiB
Markdown
61 lines
3.4 KiB
Markdown
---
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title: 'Food and Beverage Controller'
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---
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| **Job Title:** | Food and Beverage Controller |
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| **Department:** | Food & Beverage Service |
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| **Reports to:** | Outlet Manager |
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===
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##### Job Duties/ Responsibilities:
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###### Budgeting:
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* Assist Outlet Manager in forecasting financial / monthly budget and sales target (with his / her expertise of the day to day operation)
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* Ensure meeting budget targets
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###### Client Management / PR / Marketing:
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* Maintaining client relationships and developing new ones (along with the Outlet Manager)
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* To give feedback on guest letters and comments
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* Ensure smooth execution of all outlet marketing initiatives
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###### Operational:
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* To plan operations, delegate duties appropriately to his / her subordinates & coordinate their work on a day-to- day as well as long-range basis to reach unit’s objective.
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* To be flexible enough to make operational changes as per the requirement of the hour
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* To build up team spirit through his / her leadership qualities.
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* Timely briefing and de-briefing of the staff (shift-wise basis)
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* Sharing promotional / event details if any for the day or upcoming days with the F&B staff.
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* Checking Opening and closing shift sheets, questioning loop holes & suggesting way ahead and ensuring closure (ref. Operational Manual – Part I).
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* Outlet check up pre opening (every day basis)
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* To ensure regular stocktaking of all operating equipment at specified intervals.
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* Ensure a proper control procedure is in place for all F&B (ref. Operational Manual Part II – Control).
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* To ensure maximum **security** and **health** and **safety** measures are undertaken in all areas (along with the Outlet Manager).
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* To effectively engage as and when required in an operational role (and thus setting an example for his team)
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* Discussing MIS reports on a periodic basis with Outlet Manager (Operational Manual Part II – Reporting).
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* Maintaining Minutes of Meeting (Top Management / Staff Meetings), execute / delegate plan of action and reporting Outlet Manager (via Log Book)
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* To maintain a high standard of ethical behaviour (ref. Company Policy – Ethical Behaviour).
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* Attendance & punctuality.
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* Uniform at all times should be crisp.
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* Adherence to Company Policy & procedures.
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###### HR:
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* To ensure fair and equitable discipline, yet complying with house or company regulations
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* To investigate and action the causes of staff grievances
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* To ensure effective communication with his team and hold staff meetings on a regular basis to impart information.
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##### Competencies:
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* Decision Making Skills – _Good_
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* Leadership Skill – _Excellent_
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* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_
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* Organization & Social Skills – _Excellent_
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* Computer Knowledge – _Should have basic knowledge on MS Office_
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| AGE RANGE | 26–28 Years |
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| SALARY RANGE | Rs. ??/- |
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| BENEFITS / ENTITLEMENTS | Uniform <br/> Free Laundry (uniform) <br/> Incentive & Performance Bonus, as per company policies. |
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| QUALIFICATIONS | Diploma/degree in hotel management |
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| TOTAL WORK EXPERIENCE | 5 years of similar experience in a star hotel or a quality stand alone. <br/> Minimum of 1 year experience as Assistant Manager required <br/> Prior experience of working as a opening team member of a Bar / Restaurant. |
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