(Grav GitSync) Automatic Commit from tanshu

2017-12-26 09:53:02 +00:00 · 2017-12-26 09:53:02 +00:00 · 08634b0ec0
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--- a/pages/12.training-materials/complaint-handling/docs.md
+++ b/pages/12.training-materials/complaint-handling/docs.md
@ -4,6 +4,7 @@ title: 'Complaint Handling'

 ### Negotiating Tight Corners
 In case of a complaint, whether it is over the phone or in the restaurant, the situatation should be handle very carefully.
+
 ===
 Follow the Three Basic Steps when a complaint occurs:
 * **Listen**