(Grav GitSync) Automatic Commit from tanshu

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tanshu 2017-12-26 09:53:02 +00:00 committed by GitSync
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@ -4,6 +4,7 @@ title: 'Complaint Handling'
### Negotiating Tight Corners
In case of a complaint, whether it is over the phone or in the restaurant, the situatation should be handle very carefully.
===
Follow the Three Basic Steps when a complaint occurs:
* **Listen**