2.6 KiB
2.6 KiB
| title |
|---|
| Senior Captain |
| Job Title: | Senior Captain |
| Department: | Food & Beverage Service |
| Reports to: | Assistant Manager Outlet Manager |
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Job Duties/ Responsibilities:
Operational:
- Ensure that opening and closing procedures are adhered to
- To ensure guest satisfaction
- To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions.
- Ensure regular stock taking of all operating equipment at specified intervals.
- To ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning.
- Multi tasking – Floor and Bar
- Maintain cleanliness of work areas throughout the day.
- Ensure staffs uniform and personal appearance is clean and professional
- Ensure cash/billing is kept up to date in presence or absence of a cashier.
- Ensure the bar is fully stocked in terms of alcohol, garnishes, chilling of bottles etc before bar opens
- Should be able to work behind the bar in case of short-staffing/busy periods.
- To ensure that stations have their correct mis-en- place.
- To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen (for his staff).
- Perform other reasonable job duties as requested by Assistant Managers.
- Maintaining daily sales and consumption report and timely reporting to Assistant Manager
- To maintain a high standard of ethical behaviour
HR:
- Team work skills – Excellent
Accounting:
- Experience in handling restaurant billing software
- Experience in handling external auditors.
Competencies:
- Decision Making Skills – Good
- Leadership Skill – Excellent
- Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – Good
- Social Skills – Good
- Food & Beverage Knowledge (Theoretical and practical) - Excellent
| AGE RANGE | 25–28 Years |
| SALARY RANGE | Rs. ??/- |
| BENEFITS / ENTITLEMENTS | Uniform Free Laundry (uniform) Incentive & Performance Bonus, as per company policies. |
| QUALIFICATIONS | Diploma/degree in hotel management |
| TOTAL WORK EXPERIENCE | 3 years of similar experience in a star hotel or a quality stand alone. Minimum of 1 year experience as Captain required Prior experience of working as a opening team member of a Bar / Restaurant. |