3.4 KiB
3.4 KiB
| title |
|---|
| Assistant Manager |
| Job Title: | Assistant Manager |
| Department: | Food & Beverage Service |
| Reports to: | Outlet Manager Owner |
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Job Duties/ Responsibilities:
Budgeting:
- Assist Outlet Manager in forecasting financial / monthly budget and sales target (with his / her expertise of the day to day operation)
- Ensure meeting budget targets
Client Management / PR / Marketing:
- Maintaining client relationships and developing new ones (along with the Outlet Manager)
- To give feedback on guest letters and comments
- Ensure smooth execution of all outlet marketing initiatives
Operational:
- To plan operations, delegate duties appropriately to his / her subordinates & coordinate their work on a day-to- day as well as long-range basis to reach unit’s objective.
- To be flexible enough to make operational changes as per the requirement of the hour
- To build up team spirit through his / her leadership qualities.
- Timely briefing and de-briefing of the staff (shift-wise basis)
- Sharing promotional / event details if any for the day or upcoming days with the F&B staff.
- Checking Opening and closing shift sheets, questioning loop holes & suggesting way ahead and ensuring closure (ref. Operational Manual – Part I).
- Outlet check up pre opening (every day basis)
- To ensure regular stocktaking of all operating equipment at specified intervals.
- Ensure a proper control procedure is in place for all F&B (ref. Operational Manual Part II – Control).
- To ensure maximum security and health and safety measures are undertaken in all areas (along with the Outlet Manager).
- To effectively engage as and when required in an operational role (and thus setting an example for his team)
- Discussing MIS reports on a periodic basis with Outlet Manager (Operational Manual Part II – Reporting).
- Maintaining Minutes of Meeting (Top Management / Staff Meetings), execute / delegate plan of action and reporting Outlet Manager (via Log Book)
- To maintain a high standard of ethical behaviour (ref. Company Policy – Ethical Behaviour).
- Attendance & punctuality.
- Uniform at all times should be crisp.
- Adherence to Company Policy & procedures.
HR:
- To ensure fair and equitable discipline, yet complying with house or company regulations
- To investigate and action the causes of staff grievances
- To ensure effective communication with his team and hold staff meetings on a regular basis to impart information.
Competencies:
- Decision Making Skills – Good
- Leadership Skill – Excellent
- Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – Good
- Organization & Social Skills – Excellent
- Computer Knowledge – Should have basic knowledge on MS Office
| AGE RANGE | 26–28 Years |
| SALARY RANGE | Rs. ??/- |
| BENEFITS / ENTITLEMENTS | Uniform Free Laundry (uniform) Incentive & Performance Bonus, as per company policies. |
| QUALIFICATIONS | Diploma/degree in hotel management |
| TOTAL WORK EXPERIENCE | 5 years of similar experience in a star hotel or a quality stand alone. Minimum of 1 year experience as Assistant Manager required Prior experience of working as a opening team member of a Bar / Restaurant. |