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@ -48,3 +48,28 @@ title: 'Steps of Service'
* Crumb the table, and remove and replace used silverware.
2. Suggest specialty coffee and dessert.
3. Recommend an after-dinner drink (at dinner), present dessert menu to guests, and recommend and describe desserts along with specialty coffee
## Eighth Approach
1. Beverages are served within 3-4 minutes from time ordered.
* Served from the right side with right hand, or in whatever manner is least disruptive to guest.
* Using positions numbers, ladies are served first.
2. Desserts are served within 4-5 minutes from time ordered.
* Served from the left side with left hand, or in whatever manner is least disruptive to guest.
* Using position numbers, ladies are served first.
* Served with appropriate silverware.
## Ninth Approach
1. Check presentation
* The Check should remain in front of every guest the entire time they are with us. Update and chnge it out whenever they order something
## Tenth Approach
* Payment process: once payment has been made, it should be picked up and processed promptly, and the change or charge voucher returned promptly to the guest.
## Basic Service Skills
1. Greet within 2 Minutes with a Smile
2. Suggest a Beverage
3. Describe/Recommend Special/Menu Items
4. Offer to Take Order When Beverage is Served (Except Dinner)
5. Suggestive Sell
6. Food Served Properly (Not Auctioned)
7. Plates Cleared Promptly (All Guests Finished)