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pages/10.job-descriptions/08.assistant-manager-2/docs.md
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---
title: 'Assistant Manager 2'
---
| | |
| :----- | :----- |
| **Job Title:** | Assistant Manager |
| **Department:** | Food & Beverage Service |
| **Reports to:** | Outlet Manager <br/> Owner |
===
##### Job Duties/ Responsibilities:
###### Budgeting:
* Assist Outlet Manager in forecasting financial / monthly budget and sales target (with his / her
expertise of the day to day operation)
* Ensure meeting budget targets
###### Client Management / PR / Marketing:
* Maintaining client relationships and developing new ones (along with the Outlet Manager)
* To give feedback on guest letters and comments
* Ensure smooth execution of all outlet marketing initiatives
###### Operational:
* To plan operations, delegate duties appropriately to his / her subordinates & coordinate their work on a day-to- day as well as long-range basis to reach unit’s objective.
* To be flexible enough to make operational changes as per the requirement of the hour
* To build up team spirit through his / her leadership qualities.
* Timely briefing and de-briefing of the staff (shift-wise basis)
* Sharing promotional / event details if any for the day or upcoming days
* Checking Opening and closing shift sheets, questioning loop holes & suggesting way ahead and ensuring closure.
* Outlet check up pre opening (every day basis)
* Ensure that opening and closing procedures are adhered to
* To ensure that stations have their correct mise-en- place.
* To ensure regular stocktaking of all operating equipment at specified intervals.
* Ensure a proper control procedure is in place for all F&B.
* To ensure maximum security and health and safety measures are undertaken in all areas.
* To maintain a high standard of ethical behaviour
* To effectively engage as and when required in an operational role (and thus setting an example for his team)
* Discussing MIS reports on a periodic basis with Outlet Manager
###### HR:
* To ensure fair and equitable discipline, yet complying with house or company regulations
* To investigate and action the causes of staff grievances
* To ensure effective communication with his team and hold staff meetings on a regular basis to impart information.
##### Competencies:
* Decision Making Skills – _Good_
* Leadership Skill – _Excellent_
* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_
* Organization & Social Skills – _Excellent_
* Computer Knowledge – _Should have basic knowledge on MS Office_
| | |
| :----- | :----- |
| AGE RANGE | 26–28 Years |
| SALARY RANGE | Rs. ??/- |
| BENEFITS / ENTITLEMENTS | Uniform <br/> Free Laundry (uniform) <br/> Incentive & Performance Bonus, as per company policies. |
| QUALIFICATIONS | Diploma/degree in hotel management |
| TOTAL WORK EXPERIENCE | 5 years of similar experience in a star hotel or a quality stand alone. <br/> Minimum of 1 year experience as Assistant Manager required <br/> Prior experience of working as a opening team member of a Bar / Restaurant. |

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---
title: 'Outlet Manager'
---
| | |
| :----- | :----- |
| **Job Title:** | Outlet Manager |
| **Department:** | Food & Beverage Service |
| **Reports to:** | Owner |
===
##### Job Duties/ Responsibilities:
###### Budgeting:
* Ability to forecast Annual / Monthly budget for Food &amp; Beverage (in liaison with the H&amp;G Assistant
Manager (s)).
* Meet stipulated budgets
###### Client Management / PR / Marketing:
* Maintaining client relationships and developing new ones
* Build and maintain media relationships
* Ensure smooth execution of all outlet marketing initiatives
###### Operational:
* To ensure operational excellence in all aspects
* To Delegate responsibilities to appropriate member (s) of his team and to effectively monitor their performance
* To ensure guest satisfaction
* To monitor all guest feedback received and take appropriate corrective actions
* Ensure a proper control procedure is in place for all F&amp;B (service and production) and that it is implemented
* To ensure maximum security and health and safety measures are undertaken in all areas.
* To ensure effective communication with his team and hold staff meetings on a regular basis to impart information and receive inputs
* To fill in vacancies that arise in the best possible manner ensuring the in-house staff succession plans are taken into account.
* To supervise, follow up, appraise the performance of his subordinates.
* To maintain a high standard of ethical behaviour
* Generate MIS, analyze MIS and discuss with GM on a weekly / fortnightly / monthly basis
###### HR:
* To hold regular On-the- Job training sessions to ensure that staff can perform their duties correctly.
* To investigate and action the causes of staff grievances.
* To ensure fair and equitable discipline, yet complying with house or company regulations
* To effectively engage as and when required in an operational role (and thus setting an example for his team)
* To act as a mentor to his subordinates.
* To stimulate, motivate and lead his subordinates with a view to secure their interested and willing participation towards achieving common goals of the unit and the enterprise.
##### Competencies:
* Decision Making Skills – _Excellent_
* Leadership Skill – _Excellent_
* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Excellent_
* Organization & Social Skills – _Excellent_
* PR Skills - _Excellent_
* Computer Knowledge – _Should have basic knowledge on MS Office_
* Industry Linkage – _Should know the local people in
Beverage Industry_
* Knowledge of local excise laws -_ Excellent_
| | |
| :----- | :----- |
| AGE RANGE | 28–30 Years |
| SALARY RANGE | Rs. ??/- |
| BENEFITS / ENTITLEMENTS | Entitled to Business Entertainment (with in Outlet) for Rs
??/- per day <br/> Mobile / Marketing Travel Allowance (Refundable) <br/> Incentive & Performance Bonus, as per company policies. |
| QUALIFICATIONS | Diploma/degree in hotel management <br/> MBA in PR & Marketing will be preferred |
| TOTAL WORK EXPERIENCE | 7 years of similar experience in a star hotel or a quality stand alone. <br/> Minimum of 2 year experience as Assistant Manager required <br/> Prior experience of working as a opening team member of a Bar / Restaurant. |