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----
-title: 'Assistant Manager 2'
----
-
-| | |
-| :----- | :----- |
-| **Job Title:** | Assistant Manager |
-| **Department:** | Food & Beverage Service |
-| **Reports to:** | Outlet Manager
Owner |
-
-===
-
-##### Job Duties/ Responsibilities:
-###### Budgeting:
-* Assist Outlet Manager in forecasting financial / monthly budget and sales target (with his / her
-expertise of the day to day operation)
-* Ensure meeting budget targets
-
-###### Client Management / PR / Marketing:
-* Maintaining client relationships and developing new ones (along with the Outlet Manager)
-* To give feedback on guest letters and comments
-* Ensure smooth execution of all outlet marketing initiatives
-
-###### Operational:
-* To plan operations, delegate duties appropriately to his / her subordinates & coordinate their work on a day-to- day as well as long-range basis to reach unit’s objective.
-* To be flexible enough to make operational changes as per the requirement of the hour
-* To build up team spirit through his / her leadership qualities.
-* Timely briefing and de-briefing of the staff (shift-wise basis)
-* Sharing promotional / event details if any for the day or upcoming days
-* Checking Opening and closing shift sheets, questioning loop holes & suggesting way ahead and ensuring closure.
-* Outlet check up pre opening (every day basis)
-* Ensure that opening and closing procedures are adhered to
-* To ensure that stations have their correct mise-en- place.
-* To ensure regular stocktaking of all operating equipment at specified intervals.
-* Ensure a proper control procedure is in place for all F&B.
-* To ensure maximum security and health and safety measures are undertaken in all areas.
-* To maintain a high standard of ethical behaviour
-* To effectively engage as and when required in an operational role (and thus setting an example for his team)
-* Discussing MIS reports on a periodic basis with Outlet Manager
-
-###### HR:
-* To ensure fair and equitable discipline, yet complying with house or company regulations
-* To investigate and action the causes of staff grievances
-* To ensure effective communication with his team and hold staff meetings on a regular basis to impart information.
-
-##### Competencies:
-* Decision Making Skills – _Good_
-* Leadership Skill – _Excellent_
-* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_
-* Organization & Social Skills – _Excellent_
-* Computer Knowledge – _Should have basic knowledge on MS Office_
-
-| | |
-| :----- | :----- |
-| AGE RANGE | 26–28 Years |
-| SALARY RANGE | Rs. ??/- |
-| BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. |
-| QUALIFICATIONS | Diploma/degree in hotel management |
-| TOTAL WORK EXPERIENCE | 5 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Assistant Manager required
Prior experience of working as a opening team member of a Bar / Restaurant. |
diff --git a/pages/10.job-descriptions/08.outlet-manager/docs.md b/pages/10.job-descriptions/08.outlet-manager/docs.md
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+---
+title: 'Outlet Manager'
+---
+
+| | |
+| :----- | :----- |
+| **Job Title:** | Outlet Manager |
+| **Department:** | Food & Beverage Service |
+| **Reports to:** | Owner |
+
+===
+
+##### Job Duties/ Responsibilities:
+###### Budgeting:
+* Ability to forecast Annual / Monthly budget for Food & Beverage (in liaison with the H&G Assistant
+Manager (s)).
+* Meet stipulated budgets
+
+###### Client Management / PR / Marketing:
+* Maintaining client relationships and developing new ones
+* Build and maintain media relationships
+* Ensure smooth execution of all outlet marketing initiatives
+
+###### Operational:
+* To ensure operational excellence in all aspects
+* To Delegate responsibilities to appropriate member (s) of his team and to effectively monitor their performance
+* To ensure guest satisfaction
+* To monitor all guest feedback received and take appropriate corrective actions
+* Ensure a proper control procedure is in place for all F&B (service and production) and that it is implemented
+* To ensure maximum security and health and safety measures are undertaken in all areas.
+* To ensure effective communication with his team and hold staff meetings on a regular basis to impart information and receive inputs
+* To fill in vacancies that arise in the best possible manner ensuring the in-house staff succession plans are taken into account.
+* To supervise, follow up, appraise the performance of his subordinates.
+* To maintain a high standard of ethical behaviour
+* Generate MIS, analyze MIS and discuss with GM on a weekly / fortnightly / monthly basis
+
+###### HR:
+* To hold regular On-the- Job training sessions to ensure that staff can perform their duties correctly.
+* To investigate and action the causes of staff grievances.
+* To ensure fair and equitable discipline, yet complying with house or company regulations
+* To effectively engage as and when required in an operational role (and thus setting an example for his team)
+* To act as a mentor to his subordinates.
+* To stimulate, motivate and lead his subordinates with a view to secure their interested and willing participation towards achieving common goals of the unit and the enterprise.
+
+##### Competencies:
+* Decision Making Skills – _Excellent_
+* Leadership Skill – _Excellent_
+* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Excellent_
+* Organization & Social Skills – _Excellent_
+* PR Skills - _Excellent_
+* Computer Knowledge – _Should have basic knowledge on MS Office_
+* Industry Linkage – _Should know the local people in
+Beverage Industry_
+* Knowledge of local excise laws -_ Excellent_
+
+| | |
+| :----- | :----- |
+| AGE RANGE | 28–30 Years |
+| SALARY RANGE | Rs. ??/- |
+| BENEFITS / ENTITLEMENTS | Entitled to Business Entertainment (with in Outlet) for Rs
+??/- per day
Mobile / Marketing Travel Allowance (Refundable)
Incentive & Performance Bonus, as per company policies. |
+| QUALIFICATIONS | Diploma/degree in hotel management
MBA in PR & Marketing will be preferred |
+| TOTAL WORK EXPERIENCE | 7 years of similar experience in a star hotel or a quality stand alone.
Minimum of 2 year experience as Assistant Manager required
Prior experience of working as a opening team member of a Bar / Restaurant. |