handbook/pages/10.job-descriptions/02.assistant-manager/docs.md

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title: 'Assistant Manager'
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|  **Job Title:** |  Assistant Manager |
|  **Department:** |  Food & Beverage Service |
|  **Reports to:** |  Outlet Manager <br/> Owner |

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##### Job Duties/ Responsibilities:
###### Budgeting:
* Assist Outlet Manager in forecasting financial / monthly budget and sales target (with his / her expertise of the day to day operation)
* Ensure meeting budget targets

###### Client Management / PR / Marketing:
* Maintaining client relationships and developing new ones (along with the Outlet Manager)
* To give feedback on guest letters and comments
* Ensure smooth execution of all outlet marketing initiatives

###### Operational:
* To plan operations, delegate duties appropriately to his / her subordinates & coordinate their work on a day-to- day as well as long-range basis to reach unit’s objective.
* To be flexible enough to make operational changes as per the requirement of the hour
* To build up team spirit through his / her leadership qualities.
* Timely briefing and de-briefing of the staff (shift-wise basis)
* Sharing promotional / event details if any for the day or upcoming days with the F&B staff.
* Checking Opening and closing shift sheets, questioning loop holes & suggesting way ahead and ensuring closure (ref. Operational Manual – Part I).
* Outlet check up pre opening (every day basis)
* To ensure regular stocktaking of all operating equipment at specified intervals.
* Ensure a proper control procedure is in place for all F&B (ref. Operational Manual Part II – Control).
* To ensure maximum **security** and **health** and **safety** measures are undertaken in all areas (along with the Outlet Manager).
* To effectively engage as and when required in an operational role (and thus setting an example for his team)
* Discussing MIS reports on a periodic basis with Outlet Manager (Operational Manual Part II – Reporting).
* Maintaining Minutes of Meeting (Top Management / Staff Meetings), execute / delegate plan of action and reporting Outlet Manager (via Log Book)
* To maintain a high standard of ethical behaviour (ref. Company Policy – Ethical Behaviour).
* Attendance & punctuality.
* Uniform at all times should be crisp.
* Adherence to Company Policy & procedures.

###### HR:
* To ensure fair and equitable discipline, yet complying with house or company regulations
* To investigate and action the causes of staff grievances
* To ensure effective communication with his team and hold staff meetings on a regular basis to impart information.

##### Competencies:
* Decision Making Skills – _Good_
* Leadership Skill – _Excellent_
* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_
* Organization & Social Skills – _Excellent_
* Computer Knowledge – _Should have basic knowledge on MS Office_

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|  AGE RANGE |  26–28 Years |
|  SALARY RANGE |  Rs. ??/- |
|  BENEFITS / ENTITLEMENTS |  Uniform <br/> Free Laundry (uniform) <br/> Incentive & Performance Bonus, as per company policies. |
|  QUALIFICATIONS |  Diploma/degree in hotel management |
|  TOTAL WORK EXPERIENCE |  5 years of similar experience in a star hotel or a quality stand alone. <br/> Minimum of 1 year experience as Assistant Manager required <br/> Prior experience of working as a opening team member of a Bar / Restaurant.  |