(Grav GitSync) Automatic Commit from tanshu

pages/11.standard-operating-procedures/docs.md

@@ -7,4 +7,31 @@ media_order: 'Hops & Grains - SOP.pptx,Hops N Grains - Scripts.doc,Draft Ops Man
 
 [Hops N Grains - Scripts](Hops%20N%20Grains%20-%20Scripts.doc)
 
-[Draft Ops Man 1](Draft%20Ops%20Man%201.pptx)
+[Draft Ops Man 1](Draft%20Ops%20Man%201.pptx)
+
+
+* Basic outlet setup
+* Indenting and procurement procedure for day to day operation
+* Opening procedure and closing procedure
+* Service standards for all drinks on the menu
+* Billing Software identification
+* Accounting procedure
+* Controls procedure
+* Reports 
+* Training module development 
+* Train staff on entire Beverage Menu and offering keeping standardization & guest experience in mind. 
+* Demo and tasting of all beverages
+* Service and delivery standardization
+
+### Outlet Operations guide
+* Basic outlet setup
+* Indenting and procurement procedure for day to day operation
+* Opening procedure and closing procedure
+* Accounting procedure
+* Controls procedure
+* Billing Software identification
+* Reports
+* Service standards for all drinks on the menu
+* Training module
+* Service and delivery standardization
+* FAQs