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pages/06.steps-of-service/docs.md
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@ -4,12 +4,12 @@ title: 'Steps of Service'
## First Approach ## First Approach
1. Greet guests with a smile within 1 minute of table being seated. 1. Greet guests with a smile within 1 minute of table being seated.
a. "Good afternoon/evening, "Hello", How are you?' * "Good afternoon/evening, "Hello", How are you?'
b. Place a Cocktail napkins on the table as a sign that someone has greeted them and is attending to their needs * Place a Cocktail napkins on the table as a sign that someone has greeted them and is attending to their needs
2. Suggest a specific beverage/s. 2. Suggest a specific beverage/s.
a. Specialty drinks (ice tea), featured wines by the glass. * Specialty drinks (ice tea), featured wines by the glass.
b. If there are no specials, recommend and describe 1 or 2 items from the menu. * If there are no specials, recommend and describe 1 or 2 items from the menu.
c. If the kitchen is out of anything, inform guests. * If the kitchen is out of anything, inform guests.
## Second Approach ## Second Approach
1. Serve beverages from the right side, with the right hand. 1. Serve beverages from the right side, with the right hand.