handbook/pages/12.training-materials/chapter.md

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---
title: 'Training Materials'
---
1. [Basics of Distillation](./basics-of-distillation)
2. [Beer](./beer)
3. [Better Service = Better Tips](./better-service-better-tips)
4. [Brandy / Cognac / Armagnac](./brandy)
5. [Cocktail Glossary](./cocktail-glossary)
6. [Complaint Handling](./complaint-handling)
7. [Dos and Don'ts](./dos-and-donts)
8. [Grooming Standards](./grooming-standards)
9. [What Guests Dislike the Most](./what-guests-dislike-the-most)