handbook/pages/11.standard-operating-procedures/docs.md

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---
title: 'Standard Operating Procedures'
media_order: 'Hops & Grains - SOP.pptx,Hops N Grains - Scripts.doc,Draft Ops Man 1.pptx'
---
[Hops & Grains - Standard Operating Procedures](Hops%20&%20Grains%20-%20SOP.pptx)
[Hops N Grains - Scripts](Hops%20N%20Grains%20-%20Scripts.doc)
[Draft Ops Man 1](Draft%20Ops%20Man%201.pptx)
* Basic outlet setup
* Indenting and procurement procedure for day to day operation
* Opening procedure and closing procedure
* Service standards for all drinks on the menu
* Billing Software identification
* Accounting procedure
* Controls procedure
* Reports
* Training module development
* Train staff on entire Beverage Menu and offering keeping standardization & guest experience in mind.
* Demo and tasting of all beverages
* Service and delivery standardization
### Outlet Operations guide
* Basic outlet setup
* Indenting and procurement procedure for day to day operation
* Opening procedure and closing procedure
* Accounting procedure
* Controls procedure
* Billing Software identification
* Reports
* Service standards for all drinks on the menu
* Training module
* Service and delivery standardization
* FAQs