handbook/pages/12.training-materials/dos-and-donts/docs.md

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---
title: 'Dos and Don''ts'
---
This watch list highlights important behavioural points to be addressed at all times by all Team members.
### 1. Dos
* Be pleasant, courteous and polite with clients and fellow employees
* Put a smile on your face and in your voice
* Maintain a high standard of hygiene on yourself and around you.
* Be co-operative with fellow employees.
* Always offer to help your colleagues.
* Maintain team work.
* Maintain a "Yes I can " attitude. Be polite.
* Handle all equipment with care.
* Respect safety measures.
* Respect Restaurant property.
* Keep your uniform always clean. Wear your name tag.
* Be punctual
* Be conscientious in your daily duties.
* Work quickly, but quietly and safely.
* Always obey the instruction given by your supervisors.
* Maintain a good grooming.
* Report broken or damaged equipment.
* Follow all procedures.
### 2. Don'ts
* Don't remain in the premises more than 15 minutes after your shift. (except if asked to by supervisors).
* Don't wear your uniform outside the restaurant.
* No chewing gum.
* No eating or drinking on duty outside the meal periods.
* No smoking except in designated area.
* No political button to be worn.
* No jewellery (wedding rings and watches only)
* No personal calls.
* No abusive or offensive language.
* No changing shift, days, hours without authorization from your supervisors.
* No sitting in work area.
* No sleeping during working hours.