--- title: 'Senior Captain' --- | | | | :----- | :----- | | **Job Title:** | Senior Captain | | **Department:** | Food & Beverage Service | | **Reports to:** | Assistant Manager
Outlet Manager | === ##### Job Duties/ Responsibilities: ###### Operational: * Ensure that opening and closing procedures are adhered to * To ensure guest satisfaction * To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions. * Ensure regular stock taking of all operating equipment at specified intervals. * To ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning. * Multi tasking – Floor and Bar * Maintain cleanliness of work areas throughout the day. * Ensure staffs uniform and personal appearance is clean and professional * Ensure cash/billing is kept up to date in presence or absence of a cashier. * Ensure the bar is fully stocked in terms of alcohol, garnishes, chilling of bottles etc before bar opens * Should be able to work behind the bar in case of short-staffing/busy periods. * To ensure that stations have their correct mis-en- place. * To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions * Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen (for his staff). * Perform other reasonable job duties as requested by Assistant Managers. * Maintaining daily sales and consumption report and timely reporting to Assistant Manager * To maintain a high standard of ethical behaviour ###### HR: * Team work skills – Excellent ###### Accounting: * Experience in handling restaurant billing software * Experience in handling external auditors. ##### Competencies: * Decision Making Skills – _Good_ * Leadership Skill – _Excellent_ * Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ * Social Skills – _Good_ * Food & Beverage Knowledge (Theoretical and practical) - _Excellent_ | | | | :----- | :----- | | AGE RANGE | 25–28 Years | | SALARY RANGE | Rs. ??/- | | BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | | QUALIFICATIONS | Diploma/degree in hotel management | | TOTAL WORK EXPERIENCE | 3 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Captain required
Prior experience of working as a opening team member of a Bar / Restaurant. |