--- title: 'Assistant Manager' --- | | | | :----- | :----- | | **Job Title:** | Assistant Manager | | **Department:** | Food & Beverage Service | | **Reports to:** | Outlet Manager
Owner | === ##### Job Duties/ Responsibilities: ###### Budgeting: * Assist Outlet Manager in forecasting financial / monthly budget and sales target (with his / her expertise of the day to day operation) * Ensure meeting budget targets ###### Client Management / PR / Marketing: * Maintaining client relationships and developing new ones (along with the Outlet Manager) * To give feedback on guest letters and comments * Ensure smooth execution of all outlet marketing initiatives ###### Operational: * To plan operations, delegate duties appropriately to his / her subordinates & coordinate their work on a day-to- day as well as long-range basis to reach unit’s objective. * To be flexible enough to make operational changes as per the requirement of the hour * To build up team spirit through his / her leadership qualities. * Timely briefing and de-briefing of the staff (shift-wise basis) * Sharing promotional / event details if any for the day or upcoming days with the F&B staff. * Checking Opening and closing shift sheets, questioning loop holes & suggesting way ahead and ensuring closure (ref. Operational Manual – Part I). * Outlet check up pre opening (every day basis) * To ensure regular stocktaking of all operating equipment at specified intervals. * Ensure a proper control procedure is in place for all F&B (ref. Operational Manual Part II – Control). * To ensure maximum **security** and **health** and **safety** measures are undertaken in all areas (along with the Outlet Manager). * To effectively engage as and when required in an operational role (and thus setting an example for his team) * Discussing MIS reports on a periodic basis with Outlet Manager (Operational Manual Part II – Reporting). * Maintaining Minutes of Meeting (Top Management / Staff Meetings), execute / delegate plan of action and reporting Outlet Manager (via Log Book) * To maintain a high standard of ethical behaviour (ref. Company Policy – Ethical Behaviour). * Attendance & punctuality. * Uniform at all times should be crisp. * Adherence to Company Policy & procedures. ###### HR: * To ensure fair and equitable discipline, yet complying with house or company regulations * To investigate and action the causes of staff grievances * To ensure effective communication with his team and hold staff meetings on a regular basis to impart information. ##### Competencies: * Decision Making Skills – _Good_ * Leadership Skill – _Excellent_ * Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ * Organization & Social Skills – _Excellent_ * Computer Knowledge – _Should have basic knowledge on MS Office_ | | | | :----- | :----- | | AGE RANGE | 26–28 Years | | SALARY RANGE | Rs. ??/- | | BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | | QUALIFICATIONS | Diploma/degree in hotel management | | TOTAL WORK EXPERIENCE | 5 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Assistant Manager required
Prior experience of working as a opening team member of a Bar / Restaurant. |