diff --git a/pages/10.job-descriptions/01.senior-captain/docs.md b/pages/10.job-descriptions/01.senior-captain/docs.md new file mode 100644 index 0000000..658c160 --- /dev/null +++ b/pages/10.job-descriptions/01.senior-captain/docs.md @@ -0,0 +1,56 @@ +--- +title: 'Senior Captain' +--- + +| | | +| :----- | :----- | +| **Job Title:** | Senior Captain | +| **Department:** | Food & Beverage Service | +| **Reports to:** | Assistant Manager
Outlet Manager | + +=== + +##### Job Duties/ Responsibilities: + +###### Operational: +* Ensure that opening and closing procedures are adhered to +* To ensure guest satisfaction +* To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions. +* Ensure regular stock taking of all operating equipment at specified intervals. +* To ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning. +* Multi tasking – Floor and Bar +* Maintain cleanliness of work areas throughout the day. +* Ensure staffs uniform and personal appearance is clean and professional +* Ensure cash/billing is kept up to date in presence or absence of a cashier. +* Ensure the bar is fully stocked in terms of alcohol, garnishes, chilling of bottles etc before bar opens +* Should be able to work behind the bar in case of short-staffing/busy periods. +* To ensure that stations have their correct mis-en- place. +* To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions +* Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen (for his staff). +* Perform other reasonable job duties as requested by Assistant Managers. +* Maintaining daily sales and consumption report and timely reporting to Assistant Manager +* To maintain a high standard of ethical behaviour + +###### HR: +* Team work skills – Excellent + +###### Accounting: +* Experience in handling restaurant billing software +* Experience in handling external auditors. + +##### Competencies: +* Decision Making Skills – _Good_ +* Leadership Skill – _Excellent_ +* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ +* Social Skills – _Good_ +* Food & Beverage Knowledge (Theoretical and practical) - _Excellent_ + +| | | +| :----- | :----- | +| AGE RANGE | 25–28 Years | +| SALARY RANGE | Rs. ??/- | +| BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | +| QUALIFICATIONS | Diploma/degree in hotel management | +| TOTAL WORK EXPERIENCE | 3 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Captain required
Prior experience of working as a opening team member of a Bar / Restaurant. | + + diff --git a/pages/10.job-descriptions/03.captain-2/docs.md b/pages/10.job-descriptions/03.captain-2/docs.md deleted file mode 100644 index ca1380f..0000000 --- a/pages/10.job-descriptions/03.captain-2/docs.md +++ /dev/null @@ -1,53 +0,0 @@ ---- -title: 'Captain 2' ---- - -| | | -| :----- | :----- | -| **Job Title:** | Captain | -| **Department:** | Food & Beverage Service | -| **Reports to:** | Senior Captain | - -=== - -##### Job Duties/ Responsibilities: - -###### Operational: -* Ensure that opening and closing (Restaurant) procedures are adhered to -* To ensure guest satisfaction -* To ensure that all stocks (crockery & cutlery) and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions. -* Ensure regular stock (crockery and cutlery) taking of all operating equipment at specified intervals. -* Maintain cleanliness of work areas throughout the day. (in assistance with the Senior Captain) -* To ensure that stations have their correct mis-en- place. -* Perform other reasonable job duties as requested by the Senior Captain. -* To maintain a high standard of ethical behaviour -* Order taking -* Punching order (in the billing software from his / her side station), maintaining set timelines for service (food and beverage as per set SOPs) -* Understanding guest requirement and suggesting food and beverage -* Up selling Food and Beverage -* Delegating work to the wait staff and runners and ensuring quality service standards, timeliness & order sequence. -* Receiving payment -* Maintaining running tabs (tables and standing crowd) and ensuring payment are received against food and beverages served. - -###### HR: -* Team work skills – Good - -###### Accounting: -* Experience in handling restaurant billing software - -##### Competencies: -* Decision Making Skills – _Good_ -* Leadership Skill – _Good_ -* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ -* Social Skills – _Good_ -* Food & Beverage Knowledge (Theoretical and practical) - _Good_ - -| | | -| :----- | :----- | -| AGE RANGE | 23–26 Years | -| SALARY RANGE | Rs. ??/- | -| BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | -| QUALIFICATIONS | Diploma/degree in hotel management | -| TOTAL WORK EXPERIENCE | 3 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Captain required | - - diff --git a/pages/10.job-descriptions/01.wait-staff/docs.md b/pages/10.job-descriptions/03.wait-staff/docs.md similarity index 100% rename from pages/10.job-descriptions/01.wait-staff/docs.md rename to pages/10.job-descriptions/03.wait-staff/docs.md