diff --git a/pages/10.job-descriptions/03.bartender/docs.md b/pages/10.job-descriptions/03.bartender/docs.md new file mode 100644 index 0000000..8d051ed --- /dev/null +++ b/pages/10.job-descriptions/03.bartender/docs.md @@ -0,0 +1,49 @@ +--- +title: Bartender +--- + +| | | +| :----- | :----- | +| **Job Title:** | Bartender | +| **Department:** | Food & Beverage Service | +| **Reports to:** | Senior Captain | + +=== + +##### Job Duties/ Responsibilities: +* Provide customer service – proactively interact with customers, recommend drinks, ask for feedback +* Ensure customer satisfaction with drink and drink service +* Prepare beverages using prescribed mixing techniques. +* Respond to guest requests for special drinks +* Possess thorough product knowledge. +* Practice responsible alcohol service +* Clean and maintain bar area and wash glassware +* Maintain/control inventory of bar stock and supplies +* Ensuring mis en place +* Ensure trash pickup and disposal at bar and bar service areas happens at regular intervals. +* Maintain personal health and sanitation standards (wash hands when using restroom, etc.) +* Uniforms at all times should be crisp. +* Create and support an environment of “Teamwork” by helping a fellow employee or guest, without a second thought. +* Superior attendance and punctuality +* Attendance in mandatory meetings and trainings +* Adhere to organization policies and procedures. +* Maintains and stocks adequate supplies of bar items such as glasses, cups, napkins, drink supplies, condiments, etc. +* Ensure refrigerating units are stocked with wines, beer, replace beer kegs, etc. +* Ensure that the entire bar counters, shelves, equipment, bar stools, etc are clean at all times. +* To maintain a high standard of ethical behaviour + +##### Competencies: +* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ +* Social Skills – _Good_ +* Food & Beverage Knowledge (Theoretical and practical) - _Good_ +* Team Work – _Good_ + +| | | +| :----- | :----- | +| AGE RANGE | 23–26 Years | +| SALARY RANGE | Rs. ??/- | +| BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | +| QUALIFICATIONS | Diploma/degree in hotel management
Certified course in Bartending | +| TOTAL WORK EXPERIENCE | 2-3 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Bartender | + + diff --git a/pages/10.job-descriptions/04.captain-2/docs.md b/pages/10.job-descriptions/04.captain-2/docs.md deleted file mode 100644 index ca1380f..0000000 --- a/pages/10.job-descriptions/04.captain-2/docs.md +++ /dev/null @@ -1,53 +0,0 @@ ---- -title: 'Captain 2' ---- - -| | | -| :----- | :----- | -| **Job Title:** | Captain | -| **Department:** | Food & Beverage Service | -| **Reports to:** | Senior Captain | - -=== - -##### Job Duties/ Responsibilities: - -###### Operational: -* Ensure that opening and closing (Restaurant) procedures are adhered to -* To ensure guest satisfaction -* To ensure that all stocks (crockery & cutlery) and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions. -* Ensure regular stock (crockery and cutlery) taking of all operating equipment at specified intervals. -* Maintain cleanliness of work areas throughout the day. (in assistance with the Senior Captain) -* To ensure that stations have their correct mis-en- place. -* Perform other reasonable job duties as requested by the Senior Captain. -* To maintain a high standard of ethical behaviour -* Order taking -* Punching order (in the billing software from his / her side station), maintaining set timelines for service (food and beverage as per set SOPs) -* Understanding guest requirement and suggesting food and beverage -* Up selling Food and Beverage -* Delegating work to the wait staff and runners and ensuring quality service standards, timeliness & order sequence. -* Receiving payment -* Maintaining running tabs (tables and standing crowd) and ensuring payment are received against food and beverages served. - -###### HR: -* Team work skills – Good - -###### Accounting: -* Experience in handling restaurant billing software - -##### Competencies: -* Decision Making Skills – _Good_ -* Leadership Skill – _Good_ -* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ -* Social Skills – _Good_ -* Food & Beverage Knowledge (Theoretical and practical) - _Good_ - -| | | -| :----- | :----- | -| AGE RANGE | 23–26 Years | -| SALARY RANGE | Rs. ??/- | -| BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | -| QUALIFICATIONS | Diploma/degree in hotel management | -| TOTAL WORK EXPERIENCE | 3 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Captain required | - - diff --git a/pages/10.job-descriptions/03.wait-staff/docs.md b/pages/10.job-descriptions/04.wait-staff/docs.md similarity index 100% rename from pages/10.job-descriptions/03.wait-staff/docs.md rename to pages/10.job-descriptions/04.wait-staff/docs.md