diff --git a/pages/10.job-descriptions/07.senior-captain-2/docs.md b/pages/10.job-descriptions/07.senior-captain-2/docs.md new file mode 100644 index 0000000..81b67a9 --- /dev/null +++ b/pages/10.job-descriptions/07.senior-captain-2/docs.md @@ -0,0 +1,56 @@ +--- +title: 'Senior Captain 2' +--- + +| | | +| :----- | :----- | +| **Job Title:** | Senior Captain | +| **Department:** | Food & Beverage Service | +| **Reports to:** | Assistant Manager
Outlet Manager | + +=== + +##### Job Duties/ Responsibilities: + +###### Operational: +* Ensure that opening and closing procedures are adhered to +* To ensure guest satisfaction +* To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions. +* Ensure regular stock taking of all operating equipment at specified intervals. +* To ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning. +* Multi tasking – Floor and Bar +* Maintain cleanliness of work areas throughout the day. +* Ensure staffs uniform and personal appearance is clean and professional +* Ensure cash/billing is kept up to date in presence or absence of a cashier. +* Ensure the bar is fully stocked in terms of alcohol, garnishes, chilling of bottles etc before bar opens +* Should be able to work behind the bar in case of short-staffing/busy periods. +* To ensure that stations have their correct mis-en- place. +* To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions +* Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen (for his staff). +* Perform other reasonable job duties as requested by Assistant Managers. +* Maintaining daily sales and consumption report and timely reporting to Assistant Manager +* To maintain a high standard of ethical behaviour + +###### HR: +* Team work skills – Excellent + +###### Accounting: +* Experience in handling restaurant billing software +* Experience in handling external auditors. + +##### Competencies: +* Decision Making Skills – _Good_ +* Leadership Skill – _Excellent_ +* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ +* Social Skills – _Good_ +* Food & Beverage Knowledge (Theoretical and practical) - _Excellent_ + +| | | +| :----- | :----- | +| AGE RANGE | 25–28 Years | +| SALARY RANGE | Rs. ??/- | +| BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | +| QUALIFICATIONS | Diploma/degree in hotel management | +| TOTAL WORK EXPERIENCE | 3 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Captain required
Prior experience of working as a opening team member of a Bar / Restaurant. | + +