diff --git a/pages/10.job-descriptions/01.assistant-manager/docs.md b/pages/10.job-descriptions/01.assistant-manager/docs.md new file mode 100644 index 0000000..11f8f4f --- /dev/null +++ b/pages/10.job-descriptions/01.assistant-manager/docs.md @@ -0,0 +1,59 @@ +--- +title: 'Assistant Manager' +--- + +| | | +| :----- | :----- | +| **Job Title:** | Assistant Manager | +| **Department:** | Food & Beverage Service | +| **Reports to:** | Outlet Manager
Owner | + +=== + +##### Job Duties/ Responsibilities: +###### Budgeting: +* Assist Outlet Manager in forecasting financial / monthly budget and sales target (with his / her +expertise of the day to day operation) +* Ensure meeting budget targets + +###### Client Management / PR / Marketing: +* Maintaining client relationships and developing new ones (along with the Outlet Manager) +* To give feedback on guest letters and comments +* Ensure smooth execution of all outlet marketing initiatives + +###### Operational: +* To plan operations, delegate duties appropriately to his / her subordinates & coordinate their work on a day-to- day as well as long-range basis to reach unit’s objective. +* To be flexible enough to make operational changes as per the requirement of the hour +* To build up team spirit through his / her leadership qualities. +* Timely briefing and de-briefing of the staff (shift-wise basis) +* Sharing promotional / event details if any for the day or upcoming days +* Checking Opening and closing shift sheets, questioning loop holes & suggesting way ahead and ensuring closure. +* Outlet check up pre opening (every day basis) +* Ensure that opening and closing procedures are adhered to +* To ensure that stations have their correct mise-en- place. +* To ensure regular stocktaking of all operating equipment at specified intervals. +* Ensure a proper control procedure is in place for all F&B. +* To ensure maximum security and health and safety measures are undertaken in all areas. +* To maintain a high standard of ethical behaviour +* To effectively engage as and when required in an operational role (and thus setting an example for his team) +* Discussing MIS reports on a periodic basis with Outlet Manager + +###### HR: +* To ensure fair and equitable discipline, yet complying with house or company regulations +* To investigate and action the causes of staff grievances +* To ensure effective communication with his team and hold staff meetings on a regular basis to impart information. + +##### Competencies: +* Decision Making Skills – _Good_ +* Leadership Skill – _Excellent_ +* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ +* Organization & Social Skills – _Excellent_ +* Computer Knowledge – _Should have basic knowledge on MS Office_ + +| | | +| :----- | :----- | +| AGE RANGE | 26–28 Years | +| SALARY RANGE | Rs. ??/- | +| BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | +| QUALIFICATIONS | Diploma/degree in hotel management | +| TOTAL WORK EXPERIENCE | 5 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Assistant Manager required
Prior experience of working as a opening team member of a Bar / Restaurant. | diff --git a/pages/10.job-descriptions/01.senior-captain/docs.md b/pages/10.job-descriptions/02.senior-captain/docs.md similarity index 100% rename from pages/10.job-descriptions/01.senior-captain/docs.md rename to pages/10.job-descriptions/02.senior-captain/docs.md diff --git a/pages/10.job-descriptions/02.captain/docs.md b/pages/10.job-descriptions/03.captain/docs.md similarity index 100% rename from pages/10.job-descriptions/02.captain/docs.md rename to pages/10.job-descriptions/03.captain/docs.md diff --git a/pages/10.job-descriptions/03.wait-staff/docs.md b/pages/10.job-descriptions/04.wait-staff/docs.md similarity index 100% rename from pages/10.job-descriptions/03.wait-staff/docs.md rename to pages/10.job-descriptions/04.wait-staff/docs.md diff --git a/pages/10.job-descriptions/04.bartender/docs.md b/pages/10.job-descriptions/05.bartender/docs.md similarity index 100% rename from pages/10.job-descriptions/04.bartender/docs.md rename to pages/10.job-descriptions/05.bartender/docs.md diff --git a/pages/10.job-descriptions/05.assistant-bartender/docs.md b/pages/10.job-descriptions/06.assistant-bartender/docs.md similarity index 100% rename from pages/10.job-descriptions/05.assistant-bartender/docs.md rename to pages/10.job-descriptions/06.assistant-bartender/docs.md diff --git a/pages/10.job-descriptions/06.runner/docs.md b/pages/10.job-descriptions/07.runner/docs.md similarity index 100% rename from pages/10.job-descriptions/06.runner/docs.md rename to pages/10.job-descriptions/07.runner/docs.md diff --git a/pages/10.job-descriptions/07.senior-captain-2/docs.md b/pages/10.job-descriptions/07.senior-captain-2/docs.md deleted file mode 100644 index 81b67a9..0000000 --- a/pages/10.job-descriptions/07.senior-captain-2/docs.md +++ /dev/null @@ -1,56 +0,0 @@ ---- -title: 'Senior Captain 2' ---- - -| | | -| :----- | :----- | -| **Job Title:** | Senior Captain | -| **Department:** | Food & Beverage Service | -| **Reports to:** | Assistant Manager
Outlet Manager | - -=== - -##### Job Duties/ Responsibilities: - -###### Operational: -* Ensure that opening and closing procedures are adhered to -* To ensure guest satisfaction -* To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions. -* Ensure regular stock taking of all operating equipment at specified intervals. -* To ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning. -* Multi tasking – Floor and Bar -* Maintain cleanliness of work areas throughout the day. -* Ensure staffs uniform and personal appearance is clean and professional -* Ensure cash/billing is kept up to date in presence or absence of a cashier. -* Ensure the bar is fully stocked in terms of alcohol, garnishes, chilling of bottles etc before bar opens -* Should be able to work behind the bar in case of short-staffing/busy periods. -* To ensure that stations have their correct mis-en- place. -* To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions -* Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen (for his staff). -* Perform other reasonable job duties as requested by Assistant Managers. -* Maintaining daily sales and consumption report and timely reporting to Assistant Manager -* To maintain a high standard of ethical behaviour - -###### HR: -* Team work skills – Excellent - -###### Accounting: -* Experience in handling restaurant billing software -* Experience in handling external auditors. - -##### Competencies: -* Decision Making Skills – _Good_ -* Leadership Skill – _Excellent_ -* Communication Skill (Hindi – Spoken, Punjabi – Spoken, English – Spoken & Written) – _Good_ -* Social Skills – _Good_ -* Food & Beverage Knowledge (Theoretical and practical) - _Excellent_ - -| | | -| :----- | :----- | -| AGE RANGE | 25–28 Years | -| SALARY RANGE | Rs. ??/- | -| BENEFITS / ENTITLEMENTS | Uniform
Free Laundry (uniform)
Incentive & Performance Bonus, as per company policies. | -| QUALIFICATIONS | Diploma/degree in hotel management | -| TOTAL WORK EXPERIENCE | 3 years of similar experience in a star hotel or a quality stand alone.
Minimum of 1 year experience as Captain required
Prior experience of working as a opening team member of a Bar / Restaurant. | - -