diff --git a/pages/12.training-materials/dos-and-donts/docs.md b/pages/12.training-materials/dos-and-donts/docs.md new file mode 100644 index 0000000..fad14c6 --- /dev/null +++ b/pages/12.training-materials/dos-and-donts/docs.md @@ -0,0 +1,39 @@ +--- +title: 'Dos and Don''ts' +--- + +This watch list highlights important behavioural points to be addressed at all times by all Team members. + +### 1. Dos +* Be pleasant, courteous and polite with clients and fellow employees +* Put a smile on your face and in your voice +* Maintain a high standard of hygiene on yourself and around you. +* Be co-operative with fellow employees. +* Always offer to help your colleagues. +* Maintain team work. +* Maintain a "Yes I can " attitude. Be polite. +* Handle all equipment with care. +* Respect safety measures. +* Respect Restaurant property. +* Keep your uniform always clean. Wear your name tag. +* Be punctual +* Be conscientious in your daily duties. +* Work quickly, but quietly and safely. +* Always obey the instruction given by your supervisors. +* Maintain a good grooming. +* Report broken or damaged equipment. +* Follow all procedures. + +### 2. Don'ts +* Don't remain in the premises more than 15 minutes after your shift. (except if asked to by supervisors). +* Don't wear your uniform outside the restaurant. +* No chewing gum. +* No eating or drinking on duty outside the meal periods. +* No smoking except in designated area. +* No political button to be worn. +* No jewellery (wedding rings and watches only) +* No personal calls. +* No abusive or offensive language. +* No changing shift, days, hours without authorization from your supervisors. +* No sitting in work area. +* No sleeping during working hours. \ No newline at end of file